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Mortgage Dept is clueless as a fruit-fly... I am a contractor, I make 6 figures.. I provide, not only my pay stubs reflecting such income, but also my tax forms which reiterate said income. Because of their 3rd party income verification check was incorrect I was...
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Anonymous
Anonymous

Try Penfed, I love them.

2.0
#994649
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My 4th flood. And now Recent flood insurance claim check written to mortgage and myself .now in a secured escrow account and they wont realease funds to start the repairs to my home. They stated that i would have to purchase the materials first then they will...
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#967597
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This is about Navy Federal Credit Union Navy Federal Credit Union on 11/25/ 2016 seized illegally (nfcu did not have a court order to do so) money direct deposited iinto an account due to another account being under collections the only reason it was under collections...
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Anonymous
Anonymous

So let me get this straight, you for whatever reason didn't pay your medical bills which went to collections. Gotcha... What do you mean court order? Are you saying they didn'...

1.0
I didn't like
  • Illegal banking practices
#961377
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Other Product Review

Navy Federal Credit Union
#687314
4.0
Details
My complaint is simple. I'm tired of having to pay atm fees and driving long distances to go to a Navy Federal when I live right here in the city limifs of Atlanta, GA. They call the Decatur Branch Atlanta when it really isn't. If you live in actual Atlanta ou would know how inconvenient it is to have to drive so far in this very busy Atlanta traffic.
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Diversity of Products or Services
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Product or Service Quality

Navy Federal Credit Union Loan Review

Navy Federal Credit Union
#645424
Mortgage loan worker latonja davis was very rude , she mixed personal in with business. I seen her outside of navy federal as she was about to walk in and she flicked me off. I would think been that i am a member she couldve put personal aside. Something needs to be done about this
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Charge Review

Navy Federal Credit Union
#628580
They keep taking fees for payments and not paying the business in trying to pay
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NFCU has been over charging me on my consolidated loan. Very cleverly, holding my payment that is scheduled for the 1st of each month,charging the interest and then making payment on the second. This practice is illegal; and NFCU benefits by earning interest from my...
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2.0
I liked
  • Rihanna was helpful
#947332
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I have applied for a HELOC. I get a pushy loan officer assigned to my loan approval who keeps telling my I have to get a in home appraisal done. Of course he doesn't know that I have worked for a similar credit union and know that I can get an exterior appraisal done....
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#939135
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This company is not as it state to come work for or to be a member. This is the worse customer service job i have ever worked for and the most degrading job. They say things to pull you in and once in you have some manager that will treat you like *** and want you to...
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#935281
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Had an "assistant mortgage officer" call today to ask how my house hunting process was going. I informed her that obviously I wasn't doing well since I submitted a signed purchase agreement on a house almost two weeks prior and all inspection reports and requested...
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Anonymous
Anonymous

Navy Federal screwed me out of my dream home this week because they pre-approved us at one offer then completely changed the offer when it was time to put it towards a home. I...

2.6
I liked
  • Interest rates
I didn't like
  • Costing me time and money
  • Wasting my time
#932909
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I can not believe that an organization that claims to be there for service members are forcing chipped cards on their customers. I can't believe we are being forced into this scam
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Anonymous
Nikki

They does not give there member any choices when it comes to what they dont want to have force product on member. Some of the MSR that you speak with have the nastiness attitu...

#931730
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worst experience ever! loan processor was impossible to get ahold of, awful with communicating the process/timeline. the only time she would respond would be when i had my local branch manager contact her manager and then suddenly - voolah! communication. after i gave...
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2.2
I liked
  • Interest rate
  • Local branch
I didn't like
  • Costing me time and money
  • Scammed me
  • Leading me on
#929768
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soooo I have been banking with them for almost 10 years. Got a car loan for like 3.5% and in 10 min with the check ready the next morning. I am going through a pre-approval with them....and I have never been so disregarded and flaked on in my life ..... my loan...
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Derwood, Maryland
#927287
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