Product: Navy Federal Credit Union Account Clear all filters (0 of 21 reviews match)
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I filed a dispute on my phone bill, and after a couple of days I got my money back... after 2 months, I got charged again!!!! and its not like $100 that I could let it go for a very long days...its $591!!!! Its been over 10 business days and after that Ive been calling...
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Navy Federal Credit Union Account
I didn't like
  • Service
  • Leading me on
  • Service or phone tree or security sytems
#1269526
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Colorado State Law requires any banking institution to release deceased account holders assets to next of kin in 10 days. It has been 14 days and they continue to refuse because “our Survivor Support Department handles closing diseased members accounts” , “ our policy...
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1.0
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Navy Federal Credit Union Account
#1224785
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To start with, I can literally Never log on to my account online.I either get that I've tried to many times and have been locked on--on my 1st try in months, or that MY information that I've known and used for years is incorrect. Even worse than this though is that I...
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1.1
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Navy Federal Credit Union Account
#1161863
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I had over 200.00 worth of unauthorized charges taken from my acct on 11/19-11/20.I called nfcu to seek help with this situation due to my card was charged unauthorized again another 41.00 while on the line waiting to speak to a customer service rep. When I explained...
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Anonymous
Anonymous90

I called to put a stop on my credit card and I was hung up on by 2 of Navy Federal Credit Union customer service reps. They are the rudest people that I have ever delt with. T...

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Navy Federal Credit Union Account
#1134923
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All accounts closed and no information or assistance given to rectify situation.I've been a a Navy Federal member for a few months now and was very pleased with organization and customer service up until now. I recently attempted to participate in a savings certificate...
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2.6
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Navy Federal Credit Union Account
#1107314
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Navy Federal Credit Union Account Review

Ive been unable to login to my account mulitple times on my mobile app. Not only have i not been able to access my mobile app ive tried to contact navy federal and no one would answer. This all started when i started to fall behind on one of my car loans.
1.3
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Product or Service Quality
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Navy Federal Credit Union Account
#935774
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I think they must have a lot of inexperienced people working there. I just got off the phone with a woman who explained I can't log into my account because i deposited a check that is being held until it clears. Which I understand the reason for a hold on a check. ...
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Anonymous
Anonymous

File your complaint against Navy Federal at: https://www.federalreserveconsumerhelp.gov/about/consumerhelponline.pdf

2.0
Product
Navy Federal Credit Union Account
I liked
  • Interest rates
I didn't like
  • Illegal banking practices
#857532
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Navy Federal Credit Union Account Review

Worst business in and out of the United States. Never bank with them if you care about you money.
1.0
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Navy Federal Credit Union Account
#810515
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Secured credit card will not become unsecured after 13 months. Even after paying on time consistently. Called to see if my nRewards secured card could become an unsecured card. Was told no. I asked why. It's been over 1 year with all on time payments. I was then...
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Navy Federal Credit Union Account
#790269
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I experienced an extreme racism by a member service rep at the KINGSPOINT location in New York. I went to make a deposit to my sister's account & the representative made a statement, how could that be my sister & we don't have the same last name. I then asked...
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sandibeaches4me
sandibeaches4me

I am not sure who is pushing those lock out buttons but they sure enjoy it as we are locked out as well!

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Navy Federal Credit Union Account
#670528
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