Product: Navy Federal Credit Union Loan Clear all filters (20 of 20 reviews match)
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Mortgage processing was painful with NFCU and their mortgage officer was abrasive and unprofessional.Instead of providing a comprehensive list of requirements, it was piecemeal - I was being contacted for different documents almost daily for about two weeks. Each time,...
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Navy Federal Credit Union Loan
#1056247
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worst experience ever!loan processor was impossible to get ahold of, awful with communicating the process/timeline. the only time she would respond would be when i had my local branch manager contact her manager and then suddenly - voolah! communication. after i gave...
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2.2
Product
Navy Federal Credit Union Loan
I liked
  • Interest rate
  • Local branch
I didn't like
  • Leading me on
  • Costing me time and money
  • Inept mortgage department
#929768
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Just for the record I no longer use NFCU for anything....even closing all accounts and getting what was left in my accounts was a hassle. I ended all business dealings with them May 2013, but anm still dealing with their nonsense today (March 2015). I had an auto loan...
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1.0
Product
Navy Federal Credit Union Loan
I didn't like
  • Lies
  • Unable to speak to anyone
  • Customer service
#806237
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Navy Federal Credit Union Loan Review

#645424
Mortgage loan worker latonja davis was very rude , she mixed personal in with business. I seen her outside of navy federal as she was about to walk in and she flicked me off. I would think been that i am a member she couldve put personal aside. Something needs to be done about this
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What a nightmare! You would think NFCU would be an excellent resource for a VA mortgage - NOT! They failed to order required VA documentation from our builder at application. Their only solution to meeting our closing date is a conventional loan at a rate 2% higher...
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Locust Grove, Virginia
Product
Navy Federal Credit Union Loan
#798146
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THE WORST!! BAD. BAD. BAD DO NOT USE FOR SERIOUS BANKING!! READ MY STORY!!! There are no real words to accurately describe how bad my Re-fi went with Navy Federal. I can only think all of the 5 star reviews here are from chirpy, happy, little people who love to talk...
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1.0
Product
Navy Federal Credit Union Loan
#713515
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I told by my Navy Federal loan originator Lisa Lord that I have a interest rate at 3.75% after taking advantage of there special rate lock option.I was schedule to close on the 25 Sep and the rate expired on the 19 Sep. I requested an extension, which was approved at a...
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1.0
Product
Navy Federal Credit Union Loan
#702017
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There are questions about an email regarding information requested by the underwriter to complete my loan application which was sent to me last Friday morning. I have attempted, at nauseam, to contact my loan officer, his supervisor or ANYONE who can address my...
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1.0
Product
Navy Federal Credit Union Loan
I didn't like
  • Unable to speak to anyone
#677272
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I am a 4th Generation military person and opened an account prior to going overseas last July 2014. Went to branch presented all my documents to open account with no problems. December I applied for a personal loan to move my family into a new home. The loan was...
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1.0
Product
Navy Federal Credit Union Loan
I didn't like
  • Customer service
#600616
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When I first joined the military and was in school in Pensacola, Fl. I bought my car. I financed it with a local Credit Union in Pensacola and registered my car in the state of Fl. I got orders and transferred to West Virginia. After I had been in WV for a little...
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Anonymous
Anonymous

Hi sir. I want you to email me as my boyfriend just experienced this along with a few of other colleagues of ours. We are currently gathering multiple parties right now to fi...

1.4
Product
Navy Federal Credit Union Loan
#579346
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Applied for a home loan, was approved all the way up to 6 days prior to closing date then denied. No communication or issues the entire month and a half that passed prior to denial. Refuses to answer phone calling emails or even return calls. Emailed help services,...
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Anonymous
Anonymous

So what was this mysterious situation? No doubt your attorney told you nothing but the truth just the way you saw it.

1.0
Product
Navy Federal Credit Union Loan
#556727
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