Navy Federal Credit Union

I had requested several times to make adjustments in my account for a charge I did not not DO in Mexico last January. Navy Federal has told me that they completed an investigation but has no show me proof of what investigation they completed for which they are deniying me the credit for the money I did not spend.

Navy Federal keep asking me for receipt and I don't have them, since the dude who did this to me was a taxi cab and they don't give receipts. Navy Federal also is asking me to show that I paid in a diferent way, I DID NOT PAY to anybody in a diferent way. !

was only one time when I put the credit card in the terminal the taxi driver had.

Navy Federal is asking me to provide comunications with the merchant, I have no way to communicate with the taxi driver. So, in consequence NAVY FEDERAL is deniying me help.

These are the pictures we took for our safety in taxi cabs in Mexico, my daughter were touring the city alone, so for our safety I told my daughter to take pictures. The first one is the cab that actually made the fraudulent charge, we were transferred to him by the guy in the second picture because I did not have cash and the guy in the second picture did not had his machine for charges with cards, so what he did was to call the second guy friend of him and met us on the route and we finish with him and pay him, the transportation was from calzada de Los misterios across from the church la Villa to la colonia condesa Norte. How in *** that can be $610,73 dollars!!! He said it was going to be $280$ pesos which in dollars is about $ 16.00 DOLLARS!! Give me a break, thanks for your help

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You've seen to have forgotten that I have been waiting on a completion of your investigation you were supposed to be doing now for two months.

I've not forgotten you took my money, and it seems you're refusing to return it back.

This is not only the worst customer service I've ever seen, it's outright stating you're not trying to give me what you messed up and gave out my account.

WHEN DID I EVER HAVE A NAVY FEDERAL CREDIT CARD ?

WHEN You're DONE SEARCHING AND FIND NEVER GIVE ME BACK ALL MY MONEY.

JUST LIKE YOU TOOK IT OUT IT BACK BUT THIS TIME You are PUTTING IT IN MY HANDS.

NOW YOU NEED TO DO YOUR JOB AND SHOW ME WHERE I HAVE REMISSION TO CHRYSLER MY *** ACCOUNT NUMBER TO ACH MY ACCOUNT 1600 AT A TIME, SOMETIMES 2 TIMES A MONTH.

I'LL WAIT...

LET ME HELP YOU I DID NOT

I WILL NOT WRITE ANOTHER STAMEN TO THE FACTS I'LL NOT LET YOU TRY TO PLACE ME INTO A GIVE YOU DAYS

YOU HAVE A COMPUTER IN FRONT OF YOU GET THE DATES I DIDN'T HAVE ANYTHING TO DO WITH THIS.

YOU DIDN'T SEND STATESMEN AT ALL !!

YOUR TACTICS YOU USE ARE NOT TO HELP BUT TO KEEP SOMETHING YOU NEVER DESERVED

MY MONEY

WHO ARE YOU PEOPLE WHO CALL YOURSELVES FRAUD TEAM?

You're THE WORST IN CONSUMER AFFAIRS

Your extensive training is not for the people as it should be, NOOO it's for an owner who signed your checks who at any given point in time If pressed starving is bright upon them the hammer will fall in your title, and you'll be fired before they go under

Unless you own shares, you are a puppet without clear direction of what you're doing.

I'm homeless because of your actions.

YOUR ACTIONS, I DIDN'T DO THIS !

ASKING YOU OVER AND OVER You are LYING TO ME TIME AND TIME AGAIN

YOU'VE DONE NOTHING AT ALL

You're PAYING A WORRY ME OUT HOW I FORGET GAME

WELL NEWS FLASH YOU CAN'T EVERY THINK IN GOING TO LET YOU DO MY ANY KIND OF WAY AND You're WRONG... AND NOT GIVE ME BACK MY MONEY DUE ME THIS IS ALL OVER 10,000

SOMEONE IS ON A SERIOUS TRIP...

HELLO... HELLO

I WANT ONE THING, ONLY

MY MONEY

You're STILL IN BUSINESS, MY MONEY HAD BROUGHT

NOT YOU... ME GREAT INTEREST THAT I'M ALSO REQUESTING SINCE YOU SEEM TO THINK BECAUSE YOUR A BACK YOU CAUSE FEAR IN ONE TO NOT CHALLENGE

YOUR WRONG

YOU NOW HAVE MOVED FROM MY BAG

TO KNOWINGLY KNOWING YOUR WRONG WHICH NOW SAYS YOUR COMMITTING A CRIME

THAT'S STEALING

I'M NOT JUST SENDING THIS TO YOU THIS ALSO IS GOING TO THE L ANYONE WHO CAN HELP ME MAKE YOU GIVE ME BACK MY MONEY

YOUR LIES ARE FALLING IN DRAG EARS WITH ME

I THOUGHT I WANTED TO CONTINUE WITH MY ACCOUNT BUT YOU'VE DONE SO MUCH CLOSING ONE WITHOUT EVEN TELLING ME WHY YOU PLACED A BALANCE THAT WENT TO COLLECTION I NEVER KNEW ABOUT YOU SAID I WAG MAKING PAYMENTS THEN FELL OFF( YOU WERE QUICK TO SAY THAT, YOUR HAD KNOWLEDGE OF THAT SO IF YOU HAVE Asked THAT YOU CAN SUE SHOULD HAVE KNOWLEDGE BE ABLE TO SEE YOUR WRONGS... THAT WAS BEFORE THAT STATEMENT YOU MADE TRYING TO IMPLY YOUR REASONS OF KEEPING MY MONEY

I ALMOST CURSED, I SUGGEST YOU KEEP THAT WEAK LIE AND GET TO PEELING IF MY MONEY..

I'LL GO TO ANOTHER CREDIT UNION, You're NOT CAPABLE OF THE BASICS .

IN ONE MONTH YOU WOULD TAKE

1600

to 1400 AND SOME CHANCE BACK TO BACK

AND THAT WAS NOT NORMAL FOR MY ACCOUNT.

ASKING YOU WHY DID I NOT BE CALLED.

YOUR ANSWER" NO ONE PAYS A BILL IN FRAUD , THEY TAKE"

HELLO THIS WAS TAKING.

WHO ARE You TO CHANGE WHAT'S IN PLACE YOU ASSUMED ME AND YOUR IN THIS MESS

GIVE ME MY MONEY

IT WOULD HAVE BEEN EASIER TO PICK UP A PHONE SEND AN ALERT. SOMETHING

BUT YOUR REASON

GIVE ME A BREAK

YOU PRETTY ME MY MONEY I'VE BEEN TRYING A LONG TIME I DON'T BELIEVE I SHOULD HAVE TO WAIT ANY LONGER You're NOT TREATING ME FAIRLY YOU'VE BEEN RUDE GOOD BE WHEN YOU REFUNDED ONLY HALF FROM SANTA ANA DEALER SHIP I SHOULD BE GRATEFUL I WAS GETTING THAT AND TOOK 500.00 OF IT

IF THEY ADMITTED TO GUILT THEN I SHOULDN'T HAVE BEEN ANYTHING OTHER THAN 100% PAID

STG AUTO YOU DIDN'T TRY AT ALL 2500 YOUR REPLY THEY SAID NO

WHAT PAY OF THE HAND IS THIS.

WHO ATE YOU WHAT KIND OF PEOPLE KEYS ANOTHER WHO TOOK MONEY TELL THEM NO AND THEY DO NOTHING BUT COME BACK TO ME WHIPPED TELLING ME SORRY

There IS NO SECOND PLACE IN A FIGHT.

IT'S CALLED LOSS

I HAVEN'T LIED AND I STAND TODAY BY WHAT U SAID THEN IT APPLIES TODAY.

YOU'VE MADE BIG MISTAKES I FEEL IT CAN BE RACIALLY PROFILING ME YOUR EFFORTS TO GIVE ME MY MONEY HAVE BEEN ZERO GOING FORWARD NEG ZERO.

YOUR BUSINESS PRACTICES ARE CLEAR.

YOU SHOULD BE FINED MADE TO PAY ALL THAT Iwas taken. Plus NTREST.

YOU CAN NEVER EXPLAIN TO ME IF I NEVER HAD A CREDIT CARD WITH YOU WHY WE'RE YOU PAYING 1400 EVERY MONTH I SAW MIN 5

CHRYSLER IS AROUND A YEAR OR MORE AT 1600

WITHOUT BANK STAMENS NOT BEING ABLE TO ACCESS MY ACCOUNT YOU CHOOSING IT OPENING ANOTHER ONE NOT TELLING ME DO NOT LOOK LIKE YOUR BEING CRYSTAL CLEAR IT MAKES ME THINK YOUR HIDING THINGS.

YOU DIDN'T EXPECT I FIND OUT.

WILL I HAVE AND NOW IT'S TIME TO REPAY THE PIPPER

I DO NOT WISH TO CONTINUE BANKING WITH ANYONE WHO CONSIDERS ME IF NO IMPORTANCE.

MISUSE, AND MISTREATS ME. LEAVE ME FEELING IF You're OF COLOR, DON'T EXPECT ANYTHING

THAT'S WHAT YOU'VE DONE.

I WILL SEEK OUT LEGAL ADVICE AFTER THIS LAST ATTEMPT AND YOU FAIL.

I WILL CONTACT THE NEWS AND CONTINUE WITH SOCIAL MEDIA.

I WILL NOT SO UNTIL MY MONEY IS FAKE BACK IN MY HAVE WITH INTEREST.

YOU HAVE A MORAL OBLIGATION ON TO IF A BUSINESS Practice TO DO IT RIGHT.

AND YOU HAVE NOT.

WHY.

YOUR WRONG YOU DIDN'T THINK ABOUT ME MY MONEY OR WHY.

THIS WOULD NEVER HAVE Happened IF YOUR THOUGHTS WOULD HAVE NEVER BEEN INVOLVED BUT MAYBE I HOPE YOUR POLICES WOULD HAVE BEEN FLOWED IT WOULDN'T BE HERE TODAY.

YOU DIDN'T DO THAT SO GETS WET ARE AND I'M EVEN WITH

PAY ME MY MONEY WITH INTEREST

TODAY WOULDN'T HURT MY FEELINGS AT ALL

I'M CHOOSING TO WITHHOLD MY THANK YOU UNTIL YOU DO SOMETHING OTHER THAN MAKE A DENT IN S SEAT CUSHION

TO THE OTHERS THAT HAVE BEEN ADDED

IB DO THANK YOU FOR YOUR TIME OF YOUR CAN ASSIST IN ANY WAY HAVE ANY QUESTIONS PLEASE REACH OUT

714.351.4266

ALICIA JOHNSON Latham aware of all things of your not certain so and get clear instantiate even if it means audit.

These banks have ways of tripping you up. Never go over your without first haven't Shatner in your hands to follow along they're trained to say numbers, so you get lost.

You could bet we'll be correct, but you won't know if you don't have papers in front of you. You do not let them take over the conversing you called your take them on your ride dint alley then to state pushing out all these numbers you'll get lost in telling you so then abs state over I'd need to be but don't give up

Do to this being an account, you'll have to trust my word. I Alicia Johnson Latham to heath sweat that the above is true had been done and I'm being ignored not given my money back this is what happened, so help me God