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Yesterday, at about 1:00 PM MST. I spoke with a lady from your collections department. She stated her name is Candice. Candice informed me of a balance due of $525.91. I went into a branch in Chandler, AZ immediately following the call. I worked with a representative...
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#1368202
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Sent a wire transfer request early in the morning and told them this is urgent and they told me they'll process it whenever they get to it after someone else promised it will be done by the end of the day. Kathy/Cathy from the resolution department is absolutely worst...
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#1366772
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Navy Federal Credit Union - Security blog on my account
Last week I received a letter from the lender committee stating about not excepting my loan credit. this means I can't loan but, I'm faithfully paying a loan and haven't missed a payment. My previous letter stated what happened to my incident with my...
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Anonymous
Anonymous

do you really want your personal information put out here like this? If it was me I'd immediately edit this and remove all account number and anything personally identifiable ...

4.0
I liked
  • Interest rates and all the services
  • Interest rates
I didn't like
  • I resent that they have not taken any actions on my
#1366702
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I contacted navy federal credit union to apply for a new car loan, told the lady the exact thing the dealership told me as far as price and condition of the new vehicle including the mileage and got approved for x %. Got the truck and a couple days later I was signing...
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#1361867
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I signed on for a credit card and met all the criteria for the agreed upon sign on bonus. After six months, I called to inquire about it since I hadn't received it. I was told that I didn't meet the minimum spending criteria (they raised the limit significantly after I...
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2.3
I didn't like
  • Being cheated and lied to
#1340094
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I had been under contract on a home when I decided to switch to the FHA department. Initially, the process was smooth and my loan officer made the transition quite easily from me previously being in a different mortgage department with Navy. Once I met my loan...
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1.0
#1304915
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Hello, i have been working on my job now for a few months. I usually go to one branch that is closer to my job to cash my check but this particular Friday I decided to go to the one closer to my house since I was off of work. Let me first mention that each site is well...
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1.0
I didn't like
  • Discrimination
#1298732
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Description of Complaint: Friday on june 15 th i went to deposit a check, i had recieved from my job. I went in and asked how long it would take to clear the lady "Carol" said she would let me know. So in the mean time she just has a huge attitude when asking about my...
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#1282464
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I filed a dispute on my phone bill, and after a couple of days I got my money back... after 2 months, I got charged again!!!! and its not like $100 that I could let it go for a very long days...its $591!!!! Its been over 10 business days and after that Ive been calling...
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I didn't like
  • Service
  • Leading me on
  • Service or phone tree or security sytems
#1269526
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Contact Navy Federal Credit Union

Mailing Address:
Navy Federal
P.O. Box 3000
Merrifield, Virginia 22119-3000
United States
Phone:
(888) 842-6328
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Navy Federal Credit Union Products and Services

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Navy Federal Credit Union - Interest rate

Been with navy fed over 10 yrs went to get along got approved for a 4.29 intrest rate pick up check cashed it a week later my intrest jump to 9.200 so to say after loan paid off i will no longer be with navy fed
2.2
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
Website
#1255539
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