Navy Federal Credit Union Account Review
Ive been unable to login to my account mulitple times on my mobile app. Not only have i not been able to access my mobile app ive tried to contact navy federal and no one would answer. This all started when i started to fall behind on one of my car loans.
This company is not as it state to come work for or to be a member. This is the worse customer service job i have ever worked for and the most degrading job. They say things to pull you in and once in you have some manager that will treat you like *** and want you to...Read more
Had an "assistant mortgage officer" call today to ask how my house hunting process was going. I informed her that obviously I wasn't doing well since I submitted a signed purchase agreement on a house almost two weeks prior and all inspection reports and requested...Read more
I can not believe that an organization that claims to be there for service members are forcing chipped cards on their customers. I can't believe we are being forced into this scamRead more
worst experience ever! loan processor was impossible to get ahold of, awful with communicating the process/timeline. the only time she would respond would be when i had my local branch manager contact her manager and then suddenly - voolah! communication. after i gave...Read more
soooo I have been banking with them for almost 10 years. Got a car loan for like 3.5% and in 10 min with the check ready the next morning. I am going through a pre-approval with them....and I have never been so disregarded and flaked on in my life ..... my loan...Read more
Very inconsistent in loan decisions.Was turned down for auto even though I paid NFCU on or before date required.I went to USAA for that car loan and was approved in a matter of minutes with no money down AND they over nighted the check to me via FED EX.Had a car that...Read more
AFTER PAYING ALL NF LOANS and CREDIT CARD ON TIME FOR YEARS... I NEEDED TO TEMP RAISE MY CC LIMIT while waiting for my new job first check from a school dist which like all other school dists only pays monthly... I WAS REFUSED over 5 times and told that it was Federal...Read more
I didn't like
- Heartless skinflint inflexability
I called in to put a stop payment on a bill pay. Not aware of the time frame it takes for nfcu to actually send the payment, the repeatability representative told me she was going to charge me a $20 stop check fee? I told her that was unacceptable, she then...Read more
They have no communication throughout departments at all. I have a car loan that i pay every month i asked to change the due date since it conflicts with other bills but they cant, which i understand. THEY suggested i split the payments between 2 weeks. I let them know...Read more
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